Effective Date: July 2026
At Med360Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Healthcare provider information
- Billing information
- Insurance-related information
- Information submitted through our website or customer support
How We Use Your Information
We use your information to:
- Provide medical billing services
- Verify insurance eligibility
- Process insurance claims
- Respond to customer inquiries
- Send account notifications
- Send appointment and billing reminders
- Improve our services
- Comply with legal obligations
SMS Communications
By providing your mobile phone number and opting in, you agree to receive SMS messages from Med360Solution related to:
- Insurance eligibility updates
- Claim status notifications
- Billing reminders
- Appointment reminders
- Customer support communications
- Account notifications
- One-time verification codes (if applicable)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact our support team.
SMS Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell your personal information.
We may share information only with:
- Healthcare providers
- Insurance companies
- Authorized business partners required to provide services
- Government agencies when legally required
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion where legally permitted
- Opt out of SMS communications
Contact Us
If you have any questions regarding this Privacy Policy, contact:
Med360Solution
Email: support@med360solution.com
Phone: (+1 (424) 488-3830)